I just had a talk with one of my server providers. Their inability to listen to my demands (as a customer) and their constant threat of new charges for mundane services is really starting to piss me off. It is simply not acceptable to talk in a condescending way to your customers, especially when that customer pays you several thousand pounds a year. If there is one reason why I change ISP, it is because of one person and his (in)actions.
If you have any comments on very good or very bad server providers, please let me know!